A Point-Of-Sale (POS) system is an essential feature in retail stores and many service-oriented businesses. In the past, a POS system would usually refer to the cash register in a store, but now these have mostly been replaced by digital systems. These allow you to check out a customer transaction wherever you are via a POS app and a device that can access the internet such as a tablet or phone.
As well as enabling fast, efficient transactions, POS software can assist with a range of other business processes. Bespoke POS software can be developed to meet the needs of different businesses, and these tailored solutions can have a range of other benefits for businesses.
How can a bespoke POS system benefit a business?
POS systems are an increasingly popular bespoke software solution for businesses. As well as incorporating a company-specific fast ordering and payment system, they can also be developed to support a variety of other business processes. A POS app can be used by both customers and staff to facilitate better customer service and a more streamlined operation.
An agile POS system can also help companies better manage their inventory, customer service and staff deployment.
A bespoke POS system can keep track of inventory levels in real time. When the inventory of a particular item falls below a certain level, it can generate an automatic reorder alert. This reduces the risk of running out of stock and enables a more efficient ordering system.
A bespoke software solution will save time and effort when compared to manual inventory management.
POS systems can be developed to gather and store important customer information such as purchase history, preferences, ordering patterns and contact information. This can make it easier for customers to place orders and for businesses to personalise the customer experience.
It can help inform inventory management, predicting periods of increased demand based on previous customer behaviour. More responsive and tailored customer management leads to increased customer satisfaction and retention.
Bespoke software solutions for POS can incorporate tools for helping to manage staff. They can include features for time-tracking and scheduling, managing tips and helping to improve customer and staff interactions.
They can be used to send alerts to staff, make more shifts available at short notice, and better manage available human resources. They can even help with onboarding and employee training.
How to develop your own bespoke POS solution
Off-the-shelf POS systems are available which can be quick and convenient to deploy but may not meet all your needs. Developing your own tailored solution for your business allows you to incorporate the kind of features into your POS system that you are likely to use on a daily basis and deliver the most significant benefits.
By working with an experienced software development company you can develop a POS system that transforms how your business manages inventory, interacts with customers and deploys staff.
InTeck is one of Manchester’s leading developers of bespoke software solutions. We can work with you to create a highly efficient and intuitive POS system that adds value to your operations.