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Industrial & Domestic Electrical Components Company

Customer

Established in 1990 with offices based in Cheshire and in Europe we are the leading supplier within the industry. We offer a comprehensive range of products designed for all areas of access control equipment, for the commercial and domestic sectors. We conform to all the current EC regulations and directives, and have had a comprehensive quality policy system in place for over 10 years achieving ISO 9001 accreditation.

Challenge

Ensuring that our website, database and systems are kept up to date with the latest technologies to allow our clients to gain access to information faster, and ensuing our processes are more streamlined. We supply products to some of the largest companies across the EU, so it’s important that we remain updated with new technologies and ahead of our competitors.

Cooperation

InTeck assessed our systems and liaised with our staff to gain an understanding of our issues, goals and processes that we were looking to improve. This resulted in InTeck providing a full review of our systems to ensure performance gains and security. Although we have restricted clients coming into the unit, InTeck remain in constant communication with ourselves to ensure are goals are met.

Solution

The systems are constantly updated with new technology and all relevant compliance certification, which is now down loadable from the website. We have a significate increase in traffic to the website due to accurate information being available/down loadable, this also reduces technical calls allowing the staff to be more productive. Our systems are monitored 24/7, giving our customers piece of mind.

Get In Touch

We'd love to hear more about your business and how we can help you to streamline your processes. Please give us a call or drop us an email and we'll get back to you as soon as we can.

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